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Privacy Policy

The Robert Allen Group, Inc.
Privacy Policy

The Robert Allen Group, Inc. (the "Company") has created this Privacy Policy to inform you of our policies and practices regarding the privacy of information supplied by users, or collected by us from users, of the Company's Web sites, including and

Our Company is committed to protecting your right to privacy and keeping your personal information secure when you interact with our Web sites.

The Company reserves the right to modify or amend this Privacy Policy at any time and for any reason.

If you have any questions regarding our privacy policies or practices after reading this Privacy Policy, please contact us at or The Robert Allen Group, Inc., 225 Foxboro Boulevard, Foxboro, MA 02035.

Qualified Accounts
Qualified accounts of the Company are invited to access account information in order to request a memo/sample or to place an order. As part of this process, each qualified account has a unique password, which may be changed at any time. Various registration forms require users to give us contact information (including name, address and e-mail address). In addition, when purchasing products, we may collect financial information, including credit card information.

We also use your Internet Protocol ("IP") address to help diagnose any problems with our server and to monitor and administer our Web sites.

We welcome individuals who do not have accounts to visit our Web sites.

Accessing Your Account
To access your account, you must enter your account number and a password. This helps to protect the privacy of your interactions with us. We will not share your password, which you may change at any time. We also request that you protect your password by not sharing it with others.

From time to time, we send out communications to those on our mailing list. If you do not wish to receive these communications, you may opt out by sending an E-mail to

Information Updates
You may update or change your account information with us at any time. Please contact Customer Service at 800.333.3777.

Disclosure of Personal Information
Our company will never willfully sell, trade, rent, disclose or make available personally identifiable information about you to any third party without first receiving your permission, except pursuant to any joint marketing efforts with third-party or when we believe in good faith that the law requires it, or to protect the rights or property of the Company. We do not disclose details of our mailing list or information about our site visitors to other companies.

Our Company utilizes "cookies," which are small pieces of information that are stored by your browser on your computer's hard drive. Cookies themselves do not contain any personally identifiable information other than noting a repeat visit from a specific computer. We use them to monitor traffic patterns and site usage, and to develop a more unique experience for you when you visit our Web sites. Our cookies do not have the capability of "stealing" information from your hard drive.

Purchase Transactions
When you request a memo/sample or place an order, we collect information such as your name, e-mail address and terms of payment. This is used to process and fulfill your Memo Requests and/or Product Orders and to notify you of your order status. All information submitted to us is transmitted over the Internet in an encrypted manner. We will not store your credit card information after your transaction is completed, and information from these transactions is not released to third parties.

Children's Privacy Policy
You must be 18 years or older to use the Company's Web sites. If you are under 18 years of age, consult your parent or guardian before sending any information to any site. It is the Company's policy never to knowingly collect or maintain information about individuals under age 13. Note that we cannot always determine that a user is a child.

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